ARSTOX PRIVATE LIMITED ("ARSTOX", "we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, submit an enquiry, apply for a role, or engage us as a client, partner or vendor.
1. Information We Collect
- Contact details you provide, such as name, email address, phone number and company name, through our contact, careers or client enquiry forms.
- Business information shared through our International Client Enquiry Form, such as target market, service requirements and volumes.
- Resumes, work history and related information submitted through our careers page.
- Technical information such as browser type and general usage data, collected automatically through standard website analytics.
2. How We Use Information
- To respond to enquiries and prepare business or commercial proposals.
- To evaluate job applications and manage recruitment.
- To deliver, manage and improve our outsourcing services for clients.
- To meet legal, regulatory and contractual obligations.
3. How We Protect Information
We apply reasonable administrative and technical safeguards, including access controls and confidentiality obligations for our employees, to protect information from unauthorized access, alteration or disclosure. Further detail is available in our Data Security Policy.
4. Sharing of Information
We do not sell personal information. We may share information with employees and contractors who need it to perform their role, with service providers who support our operations (such as IT and communication systems), or where required by law or a valid legal process.
5. Client & Campaign Data
Where ARSTOX processes customer data on behalf of a client as part of an outsourced campaign, that data is handled under the access, confidentiality and process controls agreed with the client, and is used only for the purposes of delivering the contracted service.
6. Your Choices
You may request access to, correction of, or deletion of personal information you have shared with us, subject to our legal and contractual obligations, by writing to info@arstoxbpo.com.
7. Cookies & Analytics
Our website may use standard cookies and analytics tools to understand how visitors use our site and to improve its performance. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. The "last updated" date above reflects the most recent revision.
9. Contact Us
ARSTOX PRIVATE LIMITED
57/1B Netaji Subhash Chandra Bose Road, Nehru Colony, Tollygunge, Kolkata, West Bengal – 700040
Email: info@arstoxbpo.com
Phone: +91 8240564681